Privacy Policy
This policy explains how AVIZA collects, uses, and protects your personal information when you visit or shop at aviza.com.au.
Information We Collect
When you browse our website or place an order, we may collect personal details such as your name, email address, phone number, shipping address, payment information, and basic device or browsing data.
How We Use Your Information
We use your information to process orders, deliver products, communicate with you, improve our website, prevent fraud, and share updates or marketing content when you choose to opt in.
Sharing Your Information
We never sell your personal information. Data may be shared with trusted partners such as Shopify, payment processors, shipping providers, and marketing platforms where required to operate our store.
Advertising & Analytics
We use tools like Meta (Facebook & Instagram) and Google Analytics to understand customer behavior and show relevant ads. These tools may use cookies or similar technologies.
Cookies
Cookies help our website function properly and improve your experience. You can control or disable cookies through your browser settings, though some features may not work as intended.
Your Choices
You may request access to, correction of, or deletion of your personal information at any time. You can also unsubscribe from marketing messages whenever you like.
Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
Last updated: 20th Oct 2025
Questions about privacy? Email us at hello@aviza.com.au
FAQ ?
Where’s my order at?
Your goodies are on their way!
Once your order ships, you’ll get a tracking link that lets you stalk your parcel like it’s your ex’s Instagram. If tracking seems stuck or confused, message us at hello@aviza.com.au and we’ll help chase it down.
Track your order.
How long does delivery take?
Every item is printed fresh (none of that dusty warehouse business), so we need a little time to work our magic.
Most orders arrive within the estimated shipping windows on our Shipping Times page.
If your parcel is running fashionably late, don’t panic — just reach out and we’ll check what’s happening.
Shipping & Delivery
Can I return or exchange something?
Totally! If your item isn’t vibing the way you thought it would, you can request a return for store credit within 14 days.
Just make sure it's unworn, unwashed, and still looking cute.
Start your return through our portal or email us — we’re super friendly, promise.
Returns & Exchanges
Do your Tee's shrink?
A tiny bit! Our tees are made from 100% cotton, which means they might cosy up and shrink around half a size after a few washes.
If you like a relaxed fit, maybe size up. If you like it snug — you’re good to go.
