Policies
Everything you need to know before and after you order from AVIZA. We keep things straightforward, transparent, and easy — no fine-print gymnastics.
Our Terms of Service explain how our website works and the conditions that apply when you browse or shop with AVIZA. By using our site, you’re agreeing to these terms.
Your privacy matters. This policy outlines what information we collect, how it’s used, and the steps we take to keep your data protected.
Details on how we process, pack, and ship orders — including delivery timeframes and what to expect once your order is on the move.
Not quite right? Our Returns Policy explains when items can be returned or exchanged and how the process works.
Questions? Hit us up at hello@aviza.com.au — we’re friendly, promise.
FAQ ?
Where’s my order at?
Your goodies are on their way!
Once your order ships, you’ll get a tracking link that lets you stalk your parcel like it’s your ex’s Instagram. If tracking seems stuck or confused, message us at hello@aviza.com.au and we’ll help chase it down.
Track your order.
How long does delivery take?
Every item is printed fresh (none of that dusty warehouse business), so we need a little time to work our magic.
Most orders arrive within the estimated shipping windows on our Shipping Times page.
If your parcel is running fashionably late, don’t panic — just reach out and we’ll check what’s happening.
Shipping & Delivery
Can I return or exchange something?
Totally! If your item isn’t vibing the way you thought it would, you can request a return for store credit within 14 days.
Just make sure it's unworn, unwashed, and still looking cute.
Start your return through our portal or email us — we’re super friendly, promise.
Returns & Exchanges
Do your Tee's shrink?
A tiny bit! Our tees are made from 100% cotton, which means they might cosy up and shrink around half a size after a few washes.
If you like a relaxed fit, maybe size up. If you like it snug — you’re good to go.
