Returns & Exchanges
At Aviza, we want you to love what you ordered. If something isn’t quite right, we offer easy returns and exchanges within 14 days, and you’ll receive store credit once your item is approved for return.
To get started, click the button at the bottom of the page , locate your order, and follow the guided steps. After our team reviews your request, we’ll issue a return label or provide store credit for the value of your items.
Please ensure returned items are unworn, unwashed, and in their original condition. If you’re exchanging due to sizing, keep in mind that our shirts are made from 100% cotton and may naturally tighten slightly after several washes.
Custom-made and limited-release products are created specifically for you, which means we can only replace them if they arrive damaged or with a manufacturing fault. These items aren’t eligible for change-of-mind returns.
If your parcel arrives damaged or something isn’t up to our quality standards, reach out to our support team at hello@aviza.com.au and we’ll take care of it quickly.
FAQ ?
Where’s my order at?
Your goodies are on their way!
Once your order ships, you’ll get a tracking link that lets you stalk your parcel like it’s your ex’s Instagram. If tracking seems stuck or confused, message us at hello@aviza.com.au and we’ll help chase it down.
Track your order.
How long does delivery take?
Every item is printed fresh (none of that dusty warehouse business), so we need a little time to work our magic.
Most orders arrive within the estimated shipping windows on our Shipping Times page.
If your parcel is running fashionably late, don’t panic — just reach out and we’ll check what’s happening.
Shipping & Delivery
Can I return or exchange something?
Totally! If your item isn’t vibing the way you thought it would, you can request a return for store credit within 14 days.
Just make sure it's unworn, unwashed, and still looking cute.
Start your return through our portal or email us — we’re super friendly, promise.
Returns & Exchanges
Do your Tee's shrink?
A tiny bit! Our tees are made from 100% cotton, which means they might cosy up and shrink around half a size after a few washes.
If you like a relaxed fit, maybe size up. If you like it snug — you’re good to go.
